Caregiver peer warm-line.
Heroes 411 is a peer-to-peer warm-line for Caregivers of wounded warfighters.
The Heroes 411 Warm Line is for caregivers who need support and who want to talk to someone with a similar background. Warm Line Operators are Caregiver Peers to listen in confidence without judgment or criticism and to provide non-clinical peer support counseling. At any time, a Peer operator may help someone through a difficult time or situation or share in a caller’s positive experience.
This Warm Line is for anyone who wants to talk about anything! People just want to be heard! Sometimes we feel lonely or feel so happy about something with nobody to call and tell our great news to. That’s what the Warm Line is all about!